Privacy Policy

At Root Canal San Francisco, we are committed to protecting the privacy and confidentiality of our patients’ personal information. This Privacy Policy outlines how we collect, use, and safeguard the data we gather during the course of providing our services. We comply with applicable privacy laws and regulations to ensure the security and integrity of your personal information.

Information We Collect

We may collect personal information from you when you visit our website, contact us through phone or email, or during your in-person visits to our clinic. The types of personal information we may collect include:

Contact Information: Name, address, email address, and phone number.
Medical Information: Relevant health information, dental history, and treatment records.
Insurance Information: Insurance provider details, policy number, and related information.
Payment Information: Credit card details, billing address, and other payment-related information.

Use of Personal Information

We use the personal information we collect for the following purposes:

Providing Services: To schedule appointments, conduct dental assessments, and deliver appropriate treatments.
Communication: To communicate with you regarding appointment reminders, treatment plans, and other relevant information.
Insurance Claims: To process insurance claims on your behalf, if applicable.
Legal Compliance: To comply with legal obligations, regulatory requirements, and respond to lawful requests.
Improving Services: To analyze and improve the quality of our services, patient experience, and internal processes.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, alteration, or disclosure. We employ industry-standard security protocols, including secure data transmission, encryption, firewalls, and restricted access to personal information within our organization.

Sharing of Personal Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances:

Service Providers: We may engage trusted third-party service providers to assist in delivering our services, such as IT support, payment processing, or insurance claims processing. These providers are bound by contractual agreements to protect the confidentiality and security of your personal information.
Legal Requirements: We may disclose personal information if required to do so by law, court order, or government regulations.
Consent: With your explicit consent, we may share your information with other healthcare providers for the purpose of coordinating your dental care.

Retention of Personal Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of or anonymize personal information when it is no longer needed.

Your Privacy Choices

You have the right to access, update, or request the deletion of your personal information, subject to applicable legal requirements. If you have any concerns about the accuracy or completeness of your information, please contact us using the information provided below.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any revisions will be posted on our website, and the revised Privacy Policy will take effect upon posting. We encourage you to review this Privacy Policy periodically for any updates.

Last updated: 7/8/2023